Exciting, challenging, rewarding in amazing Serco Team…

…words that sum up the working day at Serco

Step into the adventure and join Our international Team in Ebookers project

 

TOURISM ADVISOR

Ref. no.: TA/AS/012016

Place of work: Kraków

 

Main responsibilities:

• • Helping customers to arrange their travels and expectations in terms of arranging their travels

• Provide active support to customers before and after booking within Ebookers website

• Explaining travel procedures to the customers

• Advising travel related products and services (hotel, cars, flight tickets)

• Delivering the highest quality customer service

• Keeping up to date with product developments and changes of travel policies

• Working with colleagues to ensure Clients expectations are met

 

Candidate profile:

• Fluent oral skills in German

• Ability to communicate in English language

• Excellent customer care and proactive attitude

• Results oriented approach

• Attention to details

• Being a team player

• Previous travel industry or/and hospitality

  experience plus customer service – will be
an asset

• Willingness to work on shifts

• Flexible working hours for Full Time or Part Time Employees

 

 

Benefits:

• Competitive salary (plus extra bonuses both Serco and Ebookers sponsored)

• Private medical care for you and for your family (including dental care)

• Attractive benefits package – cafeteria benefit system (Multisport Card, Gift Cards)

• Full-paid appropriate certified training (Amadeus or Galileo)

• Relocation package and bonus for commuters

• Employee Referral Award Program

• A multicultural, environment  with great working atmosphere

• Trainers support for language development

• Fast recruitment process taking 2-3 weeks, with a remote application systems

• Flexible starting dates

 

 

Send your application in English to:

For more information visit us: www.sercopoland.com
Facebook: Kariera w Serco